Personal appearance as a representative of the hotel is of extreme importance. Each employee is part of the collective image of the Aberdeen Douglas hotel and this is vital to the way in which the Guest views us in the hotel and in the community. Grooming   Hair should be clean and long hair tied […]

PDQ’s If PDQs are down contact the numbers below and speak with an advisor. Merchant number and terminal id’s below. Mollys Merchant ID: 540436505091850 Terminal ID: 02264894 Telephone number: 08448000409

Molly’s Bar training   I confirm that I have been shown how to set up Molly’s fully and also carry out full closing procedures this does not include cashing up     Team member Signature ……………………………………………………………… Print …………………………………………………………….. Date   Manager Signature ……………………………………………. Print ……………………………………………. Date ……………………………………………

Relevant folders I am aware and have been shown how to record the following items- Management complementary sheet Train drivers Beverage Ullage and spillage Offers sheet   These must be completed during or at the end of every shift and checked by your supervisor or Manager on duty   Team member signature ……………………………………………….. Print ……………………………………………….. […]

Key contacts Mary Martin Managing Director              565   Gavin Paterson General Manager                Ext 534     Aleksandra Solovjova Operations Manager          Ext 611     Steph Knox Reservations Manager       Ext 527     Catherine Shaughnessy F&B Manager                      Ext 613   Angela Nicol Reception Manager            Ext 533     Stephen Christy Housekeeping Manager    Ext 520     […]

Level 1 – Introduction to Food Hygiene Training   Food Safety Skills   What the Employee must do to demonstrate the skill   (1)      Wear and maintain uniform / protective clothing hygienically    Understand the reasons for wearing uniform/protective clothing  Refrain from wearing personal clothing over protective clothing  Wear a […]

Fire Safety You should follow these steps to help prevent fires: Before you use any electrical appliances carry out a quick check to make sure that the cables, plugs etc are not damaged Do not use any electrical equipment that shows signs of damage, even if you think it is only minor. Report any faults […]

Discrimination   No business can discriminate against customers when admitting or serving them. All customers must be treated equally. Discrimination is described as “less favourable treatment” of a person or group of people on any of the nine discriminatory groups below.   It is an offence to treat people differently and in a discriminatory way […]

I agree to fully and completely abide by the policies, practices, procedure’s codes of conduct and behaviours as outlined in the training. I accept the contents therein as part of my conditions of employment with the Aberdeen Douglas hotel and I further acknowledge that from time to time it may be necessary to amend or […]

Coffee video training   To open this link, press CTRL + click on link: https://www.cabercoffee.com/service/bitesize-barista-tips/  

Coffee training declaration   I confirm that I have watched the coffee training videos provided     Signature ……………………………………………………. Print         ……………………………………………………. Date         ……………………………………………………..  

Guidelines for completion of Departmental Induction Checklist (To be signed off by the H.O.D.) To be completed on the FIRST day of employment before commencing duties   Before commencing Departmental Induction ensure you have copies of the following: The employees “Employee Record File” New Starter Form Appropriate Uniform Items Uniform Record Form Standard for Grooming […]

  Mary Martin Managing Director              565   Gavin Paterson General Manager                Ext 534     Aleksandra Solovjova Operations Manager          Ext 611     Steph Knox Reservations Manager       Ext 527     Catherine Shaughnessy F&B Manager                      Ext 613   Angela Nicol Reception Manager            Ext 533     Stephen Christy Housekeeping Manager    Ext 520     Timmy […]

  You should follow these steps to help prevent fires: Before you use any electrical appliances carry out a quick check to make sure that the cables, plugs etc are not damaged Do not use any electrical equipment that shows signs of damage, even if you think it is only minor. Report any faults to […]