Any person who looks under the age of 25 must be asked for proof of age.
The only acceptable proofs of age are:
- Driver’s License
- National identity card (i.e. EU ID card)
(Care is to be taken to ensure they are not forgeries and that the proof of age belongs to the person purchasing) Check the day, month and year carefully.
If no proof of age is available decline the sale politely and request the customer to return with acceptable proof of age. If you encounter resistance, stay calm and explain that under the law you are obliged to ask for I.D. If the customer persists refer the matter to the manager.