Switchboard Telephone Voice Clear     Enthusiastic        Friendly      Confident     Professional       Sincere        Polite Smile as you answer. (You can hear the smile) Always listen and respond promptly, never assume, speak clearly Words that create a positive can-do attitude and should be part of the conversation. Yes, I can                              Certainly                              Of Course                            No Problem Absolutely                          Excellent                              I’ll do […]


Welcome to the Aberdeen Douglas Hotel Aberdeen Douglas Hotel is a timeless landmark in the city centre located within the historic Merchant Quarter. Built at the height of the Victorian Era it has a long tradition and connection to the people of Aberdeen. This is a hotel brimming with personality and stories to tell, contemporary […]